Need help with Merxic, following a store, or troubleshooting push notifications? We are here to help.
How do I follow a store?
Simply paste or share any product or store link from your browser into Merxic, or tap the "+" icon on the Explore page to browse recommended brands.
Why am I not receiving push notifications?
Please ensure that notification permissions are enabled for Merxic in your device's System Settings. If Low Power Mode or Focus mode is active, notifications may be slightly delayed.
How do I delete my data?
Merxic supports instant data eradication. Go to Settings > Clear All Data inside the app. All associated device records, follow records, and notification tokens will be permanently wiped from our servers immediately.
For bug reports, brand suggestions, or general inquiries:
Email: support@merxic.com
Response time: typically within 24-48 business hours.